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Support

Send us a log or a support bundle

What to send

  • keelOS: the host's support bundle (Logs → Support bundle), or a photo of the screen when the host does not come up.
  • keelAuth and keelNAS: the instance's diagnostics package (Settings → General → Download the support bundle). Secrets are already blanked in it.
  • Anything else: a text file, a screenshot, a video. Up to 2 GiB per file.

You can also write to [email protected].